WHCRWA Shutdown

Two weeks ago The City of Houston had to shut down the surface water feed to the West Harris County Regional Water Authority to repair a break on their 54” distribution line. At that time all Utility Districts in the WHCRWA service area started using their ground water wells as the sole source of potable water. As of Monday evening the City had completed their repairs and all testing required putting their line back in service. As of this morning the WHCRWA began distributing surface water to their service area again. Customers may notice a change in the taste and/or smell of their drinking water as Surface and Groundwater have very different mineral and organic compositions.

Important Updates

Smart Workshop

Dear Neighbors,

You are invited to attend a community meeting seeking to reduce water bills by managing home irrigation systems and discussing smart water meters.

Both meetings are held at our Community Center at 10702 Cypress Creek Bend Drive, Cypress, Texas 77433.

Tuesday, April 10 at 6 – 9 pm or Tuesday, April 24 from 7-9 pm

Below is information about water usage in our community. We have found irrigation systems contribute the most to water usage in our community. In addition to irrigation we will be speaking about smart water meters and how they can provide information to home owners and the MUD about leaks and unusually high water-usage.

Our water system was designed to provide 455 gallons of water per household per day. If your bill exceeds $89.00 per month you are using above the design of the system. How much is the average bill?

In the month of November – our lowest usage per month:

  • 875 people pay a bill $140 per month or less
  • 122 people pay a bill more than $215 per month
  • The average (mean) water bill is $117.00 in November

In the month of July – our highest usage per month:

  • 700 people pay a bill $140 per month or less
  • 300 people pay a bill more than $140 per month
  • The average (mean) water bill is $160.00 in July

MUD 374 looks forward to listening to you and discussing how we may reduce water usage in the community.

Sincerely, Board Members
Joe Sykes, President
Mike Owens, Vice President
Jennifer Naedler, Assistant Vice President
Brian Canepa, Secretary
Thomas Mohr, Assistant Secretary

Tuesday Morning Update

Severn Trent – North America
2002 West Grand Parkway North Suite 100
Katy, TX 77449

Tuesday morning update:

Your Severn Trent crews have continued working 24/7 to address the devastating challenges presented by our current weather situation. More and more client facilities are unable to be safely accessed due to the high flood waters. Rest assured, we continue to make every effort to keep your facilities in compliance and operating normally. According to the weather professionals, we have more rain coming. We will continue working and letting you know the situation as new data becomes available.

A few data points for your consideration:

  1. Limiting the amount of water used during this event is very helpful. The waste water plants in many areas are discharging effluent under water. We are still asking you to limit your use of water and do not flush you toilets until further notice.  We will inform you immediately when the situation is under control.
  2. We have contacted the TCEQ and informed them of our challenges regarding sampling and reporting.
  3. Unless you hear from an authorized ST Representative or official MUD Representative, your drinking water meets all drinking water standards and is safe to consume. There are many rumors and gossip about drinking water. We will immediately alert you if there are any issues with your drinking water. Please let me know ASAP if you hear/see any social media that reports otherwise. We will address.
  4. We are in constant contact with the City of Houston and all the regional water authorities making sure the water provided is of excellent quality and meets all federal drinking water standards.

Our deepest condolences go out to all our customers and clients that are affected by this tragic event. Thank you for your patience and support.

Todd A. Burrer
Regional Director
Texas MUD Services